– Nicole Schenk, Ontario
This is a question that I am sure a dozen veteran stagers, would give you a dozen different answers to. It all depends on how established your business is and how full your schedule is. When you are starting out, you may need to give a lot of grace. If it is a realtor who pays for the consultations and sends you a ton of business, again, you are going to understand that it does occasionally happen.On the other hand, if it is a repeat offender, definitely charge them. Also, if you are so busy that you are tightly scheduled and taking on that appointment meant giving up another one, then yes. Generally, we reschedule at no charge, but if we actually go to the appointment and they don’t show, we do. Keep the big picture in mind. Is it going to help set healthy boundaries, or is it going to put a bad taste in the mouth of a potential client? Honestly as your business grows, some days you will be so busy with vacant staging, that you are going to be thrilled when an occupied consultation cancels.
RESA Expert at Staging Studio
BY Design Home Staging in San Antonio, TX has received numerous awards over the years, including RESA 2017 Top Ten Staging Teams. Debbie is a frequent speaker at national staging conferences, and produces an annual interior design trends forecast. A realtor herself, she has developed approved CE courses for realtors, and has co-hosted a weekly real estate radio show. The training that Debbie provides through Staging Studio is accredited by RESA and was a finalist for the RESA 2017 Innovative Product of the Year. Debbie is passionate about raising the bar for the home staging industry and helping other stagers build profitable businesses.