Jess Harrington, founder of Finessed, takes the stage at the 2025 National Real Estate Staging Association® Conference (RESACON®) in Las Vegas, joining fellow industry leaders for the Ask the Experts panel.
Pictured from left to right: Cheryl Eisen, Founder of IMG; Jess Harrington, Founder of Finessed; Grant Findlay-Shirras, Owner of Dekora Staging; and Margaret Schaffer, Founder of REH Interiors.
For many entrepreneurs, the dream is simple
Chasing Revenue is Vanity. Building Profit is Sanity.
At first, Jess lived by a single motto: “Book the business and figure it out later.” It worked—until it didn’t.
She booked staging jobs faster than she could manage them, working herself to exhaustion and even sleeping at her warehouse just to keep up.
The wake-up call came when Finessed crossed the million-dollar mark but posted a 5% profit margin. That milestone felt hollow.
“That was a lot of work for such a slim return,” Jess admitted.
The shift came when she realized that chasing top-line revenue was less impressive than protecting her bottom line. Her new mantra—“Revenue is vanity, profit is sanity”—became the foundation of a more sustainable model.
Growth Means Trading Creativity for Logistics
From the outside, home staging looks like a creative dream job. Behind the scenes, it’s 90% logistics, cash management, and time juggling.
Jess learned this firsthand as she scaled. What once revolved around curating the “right sofas” became a daily exercise in managing crews, cash flow, and inventory across dozens of jobs.
“Sometimes I was buying things I was pretty sure I already had—I just couldn’t find them.”
That moment summed up a crucial lesson: scaling requires building systems that let you work on the business, not in it.
To Scale Your Company, You Have to Understand Yourself
Burned out and questioning her “why,” Jess took an unexpected detour—a Suzy Welch “Becoming You” workshop.
Through it, she discovered two powerful truths: she was deeply work-centric and, surprisingly for a stager, low in spatial visualization.
Instead of seeing that as a weakness, she turned it into strategy. She hired movers and team members who excelled in visual-spatial problem-solving—people who could instantly tell if a sofa would fit through a tight Boston stairwell.
Self-awareness became her competitive edge. It gave her permission to lead differently, delegate wisely, and protect her energy for high-level decision-making.
Partnerships Can Be the Hidden Growth Lever
Jess didn’t scale by outspending competitors—she scaled by out-partnering them.
- Strategic inventory deals: She acquired furniture from two staging companies that were closing, paying them over a year interest-free. The inventory funded itself through incoming jobs.
- Sourcing alliances: She partnered with a local vintage dealer who supplied unique, curated pieces in bulk—no more endless retail hunts.
- Cooperative warehousing: Early on, she split warehouse space and movers with three other stagers, reducing overhead and creating a network of collaboration over competition.
These partnerships show how creativity in business strategy can be just as important as creativity in design.
The Right Debt Can Fuel Growth
At the start, Jess avoided debt at all costs—using credit cards and reinvesting every dollar. But as her company’s financials matured, she realized that strategic debt is not a burden; it’s leverage.
Her decision to finance a company truck was the turning point. The loan became an asset that saved $1,500 per month compared to renting U-Hauls. The investment wasn’t about spending more—it was about spending smarter.

From Creative to CEO
Jess’s journey from stager to seven-figure business owner is a study in transformation. She learned that scaling a creative company demands an entirely new skill set—the shift from artist to strategist, from doer to leader.
Her story raises a question every stager should ask themselves:
“What part of your business are you still trying to figure out later, and how could building a system for it today change everything?”
Learn Directly from Jess Harrington
Jess breaks down her full journey, systems, and mindset shifts in her RESACON Encore on-demand session, complete with a downloadable workbook.
RESA® Members save on access. Log in to the Members-Only Resource Area on the RESA® website to get your discount code.
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